TimeChart Resource Guide
Multi-site attendance for facilities management teams
Facilities management attendance has to follow people across customer locations, shifts and service assignments—not only one head office.
Short answer
A multi-site FM attendance setup should let the organisation define different work locations and worker groups, capture attendance through suitable approved methods, and consolidate records centrally. Mobile attendance with GPS/geofencing can support mobile technicians, while supported fixed devices may suit high-volume or stable customer sites.
Typical FM attendance problems
FM providers may have employees permanently assigned to one property, floaters covering several sites, technicians dispatched during the day and supervisors responsible for multiple contracts.
Separate spreadsheets or isolated devices can make payroll reconciliation and contract supervision harder as the number of sites grows.
Permanent sites
Stable teams may use a fixed clocking method.
Mobile technicians
Employees may need to record attendance or visits away from the head office.
Rotating staff
Schedules and approved locations may change by week, shift or contract.
Design the attendance rule around the workforce
Start with the contract/site list and employee movement patterns. Then decide which locations justify a fixed terminal and which roles are better served through mobile attendance.
For mobile attendance, GPS/geofencing can be applied when the customer or employer requires location verification.
Site mapping
Maintain a clear list of properties, branches and service locations.
Role mapping
Separate fixed, rotating and mobile worker groups.
Exception policy
Define how emergency call-outs, substitutions and off-site work are handled.
Connect attendance to field operations
Attendance becomes more useful when it can be reviewed alongside site visits, tasks, inspections or service activity. TimeChart includes field-service, inspection and task-management modules that can complement the attendance layer depending on the implementation scope.
Attendance
Who reported and when.
Site/service activity
Which location or assignment was handled.
Management reporting
Give supervisors a consolidated operational view.
Frequently asked questions
Can one FM company manage attendance across many customer sites?
Yes. TimeChart can centralise attendance across multiple locations and worker groups, depending on the configured deployment.
Can technicians clock in from customer locations?
Mobile attendance can support field employees, with GPS/geofencing available where location verification is part of the attendance policy.
Can existing customer-site biometric devices be integrated?
Possibly. Compatibility must be verified for the exact make/model, firmware, SDK/API or protocol and the network/security topology available at that site.
Evaluate the workflow before selecting the clocking method
TimeChart can support mobile attendance, GPS/geofencing and hybrid attendance alongside supported biometric integrations. For biometric devices, final compatibility is confirmed against the exact make and model, firmware, available SDK/API or communication protocol, and the customer’s network and security architecture.